Over the past few years we’ve found that certain questions are common when people order and install their cold air inflatable balloons. As a matter of convenience, we've put all these questions in a collection for you. Please contact us if you don't find the information you need.
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Custom Inflatables FAQ
Q: Do you provide straps to keep inflatables grounded?
A: Yes, cold-air shapes do come with "tether" or "anchor" straps that keep the inflatables secured to the ground or roof.
Q: What happens if my inflatables get away?
A: Let's not think about it! You don't want your helium inflatable to get away because it will go sailing off into the sunset. Instead, you want to be sure your helium inflatable (and any other inflatables) are properly tethered. Check that the tether line is not rubbing against anything or near a heat source. If the line is cut or burned, you could lose your inflatable.
Q: How long will helium inflatables stay up?
A: You will need to add helium to your inflatable every three to five days. If you’re planning long-term use of your inflatable, ask your helium supplier if he/she can deliver fresh tanks as needed.
Q: Do inflatables need constant airflow? How does it stay inflated?
A: The answer is different depending on the type of inflatable you have.
Cold-air inflatables do require a constant source of airflow. They come complete with a blower that should be kept running while the inflatable is in use.
Sealed inflatables do not require a source of airflow. Helium inflatables do not require a source of airflow, but must be filled with helium to remain afloat. The helium will need to be replenished every three to five days.
Q: How do inflatables attach to the building?
A: The best way to attach your inflatable to a building (rooftop, etc.) is by drilling into the concrete block or the mortar between bricks. This gives a sturdy connection that should hold solid. [see our article about rooftop installations]
Q: How is the blower (fan system) attached?
A: That depends on the type of blower your inflatable has. For external blowers use the zipper and Velcro strap to simply attach the blower sleeve to the blower tube.
There are two common types of internal blowers.
With the Fantech style, just unzip the deflation zipper to install the blower system. Use the Velcro and clips (included with your inflatable) to secure the blower in place then zip the inflatable closed.
The Fasco style is permanently installed in the inflatable. No action is necessary.
Q: Any 'set-up' must be fairly easy and quick. What are your suggestions?
A: Choosing the inflation location and where to connect the tether straps is the hardest part of the installation. Select the location when you conduct your site survey. That way, on installation day, things will go quickly. [see our ground installation video ]
Q: Do you provide the required information to set it up every time it’s going to be used?
Q: How do we maintain our inflatable?
A: It isn't hard to keep your inflatables in good shape. Just follow these simple steps:
Keep your inflatable away from sharp objects to prevent punctures and tears.
Always completely deflate your inflatable before storing it.
Be sure your inflatable is completely dry before storing it to prevent the development of mold or mildew.
Store your inflatable in a cool, dry place away from direct sunlight to prevent fading.
Each year, do a quick inspection of the blower, tether straps and seams to be sure your inflatable is not in need of repairs.
Q: Do you have staff to set-up on weekends if needed?
A: Yes, but availability depends on the site location. It is best to schedule service calls ahead of time if possible.